The spa manger is the captain of the ship. His or her way of leading the business will make or break the spa. It is not sufficient to have knowledge about treatments and being “good with people” although without just that, you cannot be a good spa manager. A spa manager needs to know about spa specific finance, relevant KPIs, marketing and PR, HR and leadership, operations fundamentals, customer service as well as knowing which the relevant reports and SOPs are.
At Raison d’Etre we have often been involved in the recruitment of spa managers for our clients around the world and worked closely with many, many spa managers. Are you curious to learn more about what we see as keys to successful spa leadership? And at the same time, once and for all, get clarity and knowledge about budgets, KPIs, PR strategies and HR matters…Our Spa Management Program might be just what you are looking for then. You will achieve the best tools, ideas and strategies for your business and your own leadership development.
NEWS – A possibility to study during the summer
Our Summer course is just about to start and the Teacher Team of Raison d’Etre is excitingly waiting to get the course going with many new students from all around the world. Why not allocate part of the summer to develop yourself? The in-depth Spa Management Program is an online course, which is completely flexible. Study wherever you are and whenever you can, in whatever pace that suits your schedule. Perfect for the summer time!
The course starts 22nd of June and is the last course before the price increase. For more information, contact our Course Manager Josefin: firstname.lastname@example.org
“I found the online training very useful and it is very informative. It was easy to understand, both the written material and the lectures. It was also great that I could watch the videos and lectures again and again. The Teacher Team is very supportive and I could ask many questions throughout the course. I recommend the program to anyone who wants to become a great leader and a great spa manager. It is definitely worth it!” Candra, Spa Manager Six Senses Spa Zighy Bay