Spa Management Online Course started today!

Today is the start date for our Spa Management Online Course and we are as always very excited to start and learn more about our participants and what we can do to make them even more successful within Spa Management than they are today.

After the introduction and trends section they begin with the first part of the course which is Marketing & PR lead by course leader Maria Nystedt. She will lead our participants into a strategic way of working with sales, marketing and PR and share the most important things when it comes to marketing specifically for the spa and wellness industry. After video lectures and manuals read, she will guide them through creating their own Spa Marketing Plan.

Marketing Maria

Spa SelctionGood luck to all new participants!

Ps. There is still a chance to join in last minute.

/Josefin

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The ISPA Research and trend session

I was honored to be invited to speak at the general session at ISPA this year, and going around speaking at several events every year, I was truly impressed with their professionalism. Back stage there were make up artists (thank God!), coffee, great technicians that helped with my lost font on my presentation making it look like my 6-year old had made it.

Being a founding board member of the Global Spa & Wellness summit, myself and Mary Tabacchi (professor at Cornell) are responsible for collecting and tailoring the research each year and this was a summary with my analysis.

When it comes to fitness, I only need to say two words 

  1. Personal Training
  2. Functional fitness

And if you are not onto that yet, you need to get on the bandwagon fast.

Health and Wellness packaged food and beverage, there are two new words

  1. Nutroceuticals – which is food and beverage with a purpose, for example “White tea for radiant skin”
  2. Comseceuticals – is a suppment you take for stronger hair, brighter skin etc.

Health & Wellness package food is a USD 680 billion market, 10 times the spa industry and we have a huge opportunity to tap into this market. I found a couple of interesting companies trying to convince the spa market on the Expo, namely Forte Tea and FOHAÅFOH

When it comes to beauty, we find that women are starting to change beauty products more often depending on how well the skin care companies communicate benefits and if it also talks about anti-aging and organic, we are more likely to buy the product.

70% of women believe that beauty = happiness. Hey guys, we are not that complicated, make a woman feel beautiful and we are happy. Simple as that.

Now to the crown jewel. Every year the amazing Susie Ellis releases her top 10 trends for the coming years. The minute they are released they are broadcasted on television, blogs, twitter, magazines and news paper. It is an explosion of Susie’s trends world wide who everyone is talking about. I am not sure if she is spotting a trend or actually creating it, but the truth is that they are very much a reality 12 months later.

Working closely with Susie for the past 7 years on the GSWS board, I asked her if she didn’t want to give me a sneak preview of one of the trends to present – and she did! The trend that she predicts, and I wholeheartedly agree with from our own research, is that the traveler wants WELLNESS when staying at a hotel. Experience is great, but closer to their heart is sleeping really well, eating well, being able to enjoy great fitness offerings to stay fit and simply being well and there are several initiatives that are showing that hotels are catching on. One example is Even hotels www.evenhotels.com Check it out!

A little snippet from ISPA, you will probably hear more the coming weeks, a great event and fantastic people and a whole of sharing.

//Anna

There is no Plan(et) B…..

The Global Spa & Wellness Summit is right now taking place at the Aspen Institute in the US. I am one of the founding board members and have been to each one since the start 7 years ago. It is an amazing event, and this year is unparalleled.

I will give you some insight to what is happening the coming days and weeks. Today will be perhaps not the most uplifting brief, but no doubt a wake up call!

The first day was about innovation and also talking about how the world as we know it is changing. As Costa Rica’s former president Jose Maria Figueres Olsen said – there is no Planet B, we have no second chance, we need to act now. What we are currently doing, he said, is re-arranging the deck chairs on Titanic….

An equally grim picture came from Philippe Bourgingon. Who said that the economy and growth that we have experienced since World War II is coming to an end, the consumption led as well as the export led economy are dying. We have been living above our means, the current lack of consumption is pushing countries to debt and the western methods to correct this do not work any longer. This recover is the worst recover of the last 11 crisis recoveries. What we are doing right now is giving the economies pain killers, takes away some of the symptoms but does not cure the root cause….

So what do we do?

Innovate and imagine!

Former US Chief Surgeon, Dr Richard Carmona talked about – among others – that he got an advice from Senator Kennedy when he took the position “when you enter Washington, bring a dog, this will be your only friend”…

He also spoke about that the world today is delivering a “sick care” system and not a “health care” system. 2 of our 7 billion inhabitants on the planet is living on less than USD 1/day. That the declining state of our environment is directly linked with many of the diseases today, such as for example asthma.

The good thing is that what science has found is that 3 our of 4 people do not need to be in the hospitals if it wasn’t for our behavioral problem we are showing. Food, drugs, domestic violence, life style etc. is what in 75% of the cases pushes us into the sick care system.

This is good news! We can do something about it – wellness and spas play a very important part here!

Well, that was the wake up call! Tomorrow I will speak about what John Kao (innovation activist) and Ted Souder (Google) said. That will make you happy again!

//Anna

Ps. Ted SOuder from Goole congratulated the very innovative idea to give out our LivNordic bath brushes to market our new brand! Ds.